0 item(s): $0.00

FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to rozet-caronne@aramark.com and we'll get back to you as soon as possible.

View all questions

Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

Who can use a dining plan?

Anyone with a PSU ID can use a meal plan- including faculty & staff!

Where does my meal plan work?

Your meals work at the all-you-care-to-eat campus restaurant, Victor’s and your Dining & Viking dollars work at Subway & the Viking Food Court, Branford’s Bean, the Meetro Café, Victor’s, the V-Store, and Papa John’s delivery.

Does my meal plan expire?

With the exception of Faculty & Staff meal plans, your meal plan will expire at the end of every term. You will need to sign up again for next term unless you have purchased a meal plan through PSU Housing, in which case you do not have to sign up each quarter.

What is the difference between Dining & Viking Dollars?

Both are a declining balance that can be used on campus just like cash. Dining Dollars come with your meal plan and expire at the end of each term. Viking Dollars are separate from your meal plan that can be added at any time and roll over from term to term.

Do you have an app?

Yes! Our hours of operation are located on the PSU app, and Victor’s menu & nutritional information are on the CampusDish app.

What do I do if my dining dollars run low?

Add more Viking dollars online! 'Login' to the website and using the 'Click to Purchase Now' button (Meal Plans page), go to the shopping site and add more to your account. Those dollars will be instantly available for your use at all of our dining locations.

Can I treat a friend to a meal on my plan?

You can use a guest pass in Victor’s and treat a friend to a meal at any dining location on campus using your dining dollars.

Can I change my meal plan?

Once the meal plans have started, no changes are allowed for that term. FYE students must change their meal plan through housing and should check with them to see cut off dates.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.